Professional F.A.Q’S & Feedback
1. What are the benefits of being a verified CosmediCheck member?
Verification builds instant trust. It shows clients and patients you’re qualified, insured, and professional – Making them more likely to choose you with confidence.
CosmediCheck members also have access to exclusive partner offers and discounts and benefits and features to help grow your business.
2. How can I optimise my profile to attract clients?
A strong profile includes clear treatment listings, accurate pricing, professional imagery, and recent client reviews. The more complete and polished your profile, the more appealing it is to potential clients and patients.
3. Can I showcase client before-and-after photos?
Yes. With appropriate client / patient consent, before-and-after images are a powerful way to demonstrate your results and build trust with potential new customers.
4. How do I stay competitive as a verified professional?
Maintain high standards, keep your profile updated, gather regular client reviews, and use CosmediCheck’s tools to remain visible and credible in a competitive market.
5. What standards must I adhere to when providing treatments and services?
All CosmediCheck professionals must meet our strict verification standards, including qualifications, insurance, licensing, and compliance with safety protocols. These standards protect both you and your clients / patients.
6. What treatments can I offer as a verified professional?
You may offer any treatments that you are appropriately qualified and insured to provide. This ensures safety and transparency for your clients / patients.
7. How does being verified affect client trust?
Verification reassures clients that you are working to the CosmediCheck best practice standards, which are higher than industry standards. It increases confidence and improves your professional image – making it easier for clients and patients to choose you over unverified providers.
8. Are there specific requirements for the products I use?
Yes. You must use regulated and licensed products (for the U.K) appropriate to your treatments and services. This supports client and patient safety and aligns with CosmediCheck’s commitment to professionalism.
9. How can CosmediCheck help promote my services?
We enhance your visibility through your professional profile, provide promotional materials, and support you with marketing tools designed to help increase bookings and build your brand reputation. mind when searching for specific local professionals.
10. Why are client reviews important for my business?
Positive reviews build trust, attract new clients and patients, and showcase your professionalism and expertise. Reviews also provide social proof, increase credibility, and influence client and patient decisions. – Verified feedback helps build your reputation and supports long-term business growth.
11. How does CosmediCheck verify client reviews?
Our team spot checks reviews to ensure it’s genuine and aligned with our feedback policies. This helps maintain the integrity of your reviews.
12. Does CosmediCheck charge for leads and interactions?
No. Your membership includes all leads and profile interactions and verified status – there are no additional charges per enquiry or booking.
13. Are professional accounts managed by CosmediCheck?
Yes, your account and profile is fully managed by our profile team – This helps ensure your profile is optimised.
14. Why should I encourage clients to leave feedback?
Client feedback is one of the most effective ways to strengthen your reputation. Positive reviews help others make informed choices and can directly influence new client decisions.
15. How do I become a CosmediCheck professional?
To become a verified professional or business on the CosmediCheck platform you need to start the application process (which can be done by clicking the ‘Get Verified’ button at the top of the page).
After the verification and vetting payment has been made, applicants will be redirected to our ‘Professional sign up Form’ (complete and submit) – Our verification and vetting team will then start an in-depth business and document review.
Once the verification and vetting process has been completed, applicants will receive the application outcome.
If an application is successful, you will be sent a ‘platform profile form’ to complete, so that our profile and account team can get your verified clinic live on our platform – Maximising your online presence for potential client and patients to search and contact your trusted business.
If your application is unsuccessful due to not being able to verify your business or failure to meet our mandatory requirements, our verification team will let you know via email and the reason for this decision / outcome.
16. Can I use client feedback in my marketing materials?
Yes, with consent. Verified feedback can be a valuable part of your marketing – demonstrating real results and client / patient satisfaction.
17. Are there any hidden fees, commission or contracts for becoming a CosmediCheck member?
No. We offer transparent pricing with no hidden costs, no commissions, and no binding contracts.
18. What fees and charges are there to become a CosmediCheck member?
Our annual membership fee is clear and competitive, covering verification, profile listing, marketing materials, and ongoing platform support.
19. Do I need a medical background or Level 7 qualification to become a CosmediCheck member?
You don’t need a specific medical background, but you must be appropriately qualified, insured, and compliant with the standards for the treatments and services you offer.
20. How long does the verification process take for a CosmediCheck member?
The verification process for becoming a CosmediCheck member typically takes 7–14 business days, depending on the complexity of the application and the timely submission of required documents.
During this process, our verification team reviews the following:
Insurance documentation.
Qualifications and accreditations.
Local and national permits, licences, or registrations.
Business details, including premises compliance and client feedback (where applicable).
Delays may occur if additional information is required or if third-party verification (e.g., insurance providers) takes longer than expected. We recommend submitting all necessary documents accurately and promptly to avoid delays.
If you have any questions or need assistance with your application, please contact our support team. We’re here to help ensure a smooth and efficient process.
21. What makes CosmediCheck different from other directories or platforms?
CosmediCheck is the only unbiased U.K platform exclusively verifying qualified, insured professionals—offering a high-trust platform where client safety and professional integrity are prioritised.
22. How does CosmediCheck support professional development?
We share industry updates, encourage best practices, and promote continuous professional development by aligning with recognised standards across the cosmetic and medical fields.
23. Can I cancel my membership if my circumstances change?
Yes. We understand that business needs may shift. Which is why our verified status, account and memberships work on an annual basis – If you wish to cancel your renewal, simply click here – Membership Cancellation – CosmediCheck.
Please note due to our required verification and vetting process, any account that is cancelled, will need to submit a new application to re-apply.
24. Is there a minimum qualification period required to join?
Yes. Professionals must have held relevant qualifications for at least 12 months to be eligible for verification, ensuring experience and stability.
25. Do you offer support during the application process?
Yes. Our team is available to assist with any questions or technical issues – ensuring your verification is smooth and efficient.
26. What happens if I change clinic location or update my services?
You can simply send us conformation of your updated details and our team will make the relevant updates to your verified profile.
27. Will CosmediCheck remove members who don’t meet standards?
Yes. Our commitment to safety means accounts can be suspended or removed if members no longer meet verification requirements or breach standards.
28. Can I be featured on CosmediCheck’s social media or marketing campaigns?
es. Verified members may be highlighted as part of our content strategy—helping promote high-quality, compliant professionals to a wider audience.
29. How does CosmediCheck handle concerns or complaints about professionals?
We take all concerns seriously. Each submitted case is reviewed according to our best practice standards and terms of membership. We priorities safety, transparency, and fairness for both clients / patients and professionals / businesses.
Our concerns procedure can be found here – Concerns – CosmediCheck.
30. What happens if my application is not approved?
If your application doesn’t meet our current standards, we’ll let you know why and provide guidance on how to meet the necessary criteria. Individuals and businesses are welcome to re-apply once all requirements are fulfilled.
Feedback - What to Remember
Key factors as a professional
A key factor to remember as a professional is your response, understanding a clients point of views while trying to resolve any issues or concerns is highly recommended. How professionals deal with neutral or negative feedback will show clients and consumers that you take feedback seriously and deal with concerns in a professional manner – This in itself can gain professionals new clients.
Feedback can motivate
Businesses like to feel valued and appreciated by clients and patients. Providing feedback can allow businesses to make decisions that help to improve their services and products.
We advise that any concerned clients should be dealt with face to face
After any initially correspondence has been made. It is very easy to misinterpret someone’s concerns or behaviour over messages or emails. For your clients peace of mind and your own – Inviting the client to a face-to-face consultation will normally allow a more beneficial outcome giving both parties the chance to discuss any additional information or concerns which the client may have.
Received feedback that you weren’t expecting?
Even though it can be frustrating to receive, it’s important to know that everyone’s standards and expectations are always going to differ. A mediocre or even a negative review can be turned into a positive one! Understanding your clients and their needs is a huge part of running any business. By asking clients about their experience allows us to see things from different points of view and in some instances things that have possibly been overlooked or can be improved. This can be a great way of making amendments to improve customer experiences going forward.
Feedback is always there
One of the most important parts of feedback is presence. By having multiple reviews left over a period of time it helps potential new clients to see that you have a an established business with previous clients and patients.
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Your Verified Status Starts Here!
Taking the step to become accredited with CosmediCheck is an investment in your future.
Show clients and colleagues that you meet the highest standards of your industry and that you are dedicated to providing safe and trustworthy services.